Interactive Voice Response is an automated call management solution that triggers communication with end users with a proactive response and also offers a list of menu items to choose the respective support.

Girmiti has vast experience is providing selectable menu options from multi-level IVR system and integrating with payment solutions. It allows clients to focus on handling complex queries with simple and configurable options. The calls can also be personalized by creating a lively experience with their end user such as greeting with their names and predicting their needs based on past experience.

Predictive Dialer Integrated CRM Outbond Dialer Skill-Based Routing Web-Based Communication Auto Call Distributor Intractive
Voice Response

Some the key highlights of the IVRS development in Girmiti are as follows:

• Multi-channel system supporting all available platforms

• Vast experience in integrating to leading industry IVR and Call Center solutions with Issuance, Acquiring, Transit and Loyalty solutions

• Complex workflows made simple

• Robust and Integration ready

• Secure, Scalable, & Reliable

• Customizable based on client's requirement with 24x7 Support

Please contact for more information or send us email to info@girmiti.com